Newcross Healthcare Solutions: Chief Operating Officer
Newcross Healthcare, a leading provider in complex home care, healthcare staffing, and a tech-driven platform, engaged us to conduct an executive search for a Chief Operating Officer (COO) for one of their key business units. Recognising the importance of identifying the right leadership for this role, we embarked on a full market mapping exercise, pinpointing high-potential candidates from over 50 organisations with similar operational models and challenges.
candidates
diverse candidates
coverage and creativity
The challenge was unique: whilst we had a broad understanding of the role requirements, the core challenge lay in identifying a candidate with a background in complex care — a specialisation outside our primary area of expertise. Additionally, the COO role required an individual who could balance day-to-day operational excellence with the strategic oversight needed to lead growth and digital transformation in a highly competitive sector.
We initiated the project with a clearly defined brief, undertaking an in-depth market analysis of the home care services sector to identify key players and emerging trends. This rigorous approach led to an extensive mapping of over 50 organisations with similar operational models and challenges, enabling us to pinpoint high-potential candidates from the leadership teams of these companies.
With this comprehensive market landscape in place, we collaborated with Newcross to further refine the profile of an ideal COO, ensuring clarity on the essential qualities required. Using a precise, data-driven research strategy, we identified candidates with the right blend of healthcare industry knowledge, operational expertise, and transformational leadership experience.
Our structured and strategic process allowed us to methodically map the market, continuously enhancing our insights to align with Newcross’s criteria. This focused approach enabled us to deliver a selection of exceptional candidates, well-positioned to drive both operational efficiency and innovation for Newcross.
Ben, played an instrumental role in recruiting me for an 11-year career transition from one of the leading behavioural health organisations to one of the leading community care organisations in the UK. From the very first moment I had contact with Ben, I was struck by his personable nature. His energy and enthusiasm were evident, making the recruitment process an engaging and positive experience. He represented his client, my new employer, with the utmost diligence and dedication. One quality that truly sets Ben apart is his unwavering commitment to excellence. His communication skills are exceptional, ensuring that all parties involved are well-informed and at ease throughout the process.In summary, I wholeheartedly recommend Ben Knight for his exceptional recruitment skills, professionalism, and dedication to excellence. His passion for helping individuals find success in their careers is evident in every interaction, and I am grateful to have had the opportunity to work with him during this pivotal career transition.
